Privacy Policy

Information We Collect

We collect various types of information to provide and improve our personal growth courses and services:

• Account Information: When you register for our courses in Lisbon or Porto, we collect your name, email address, phone number, and password.
• Profile Data: We gather information about your personal growth goals, learning preferences, and course selections to personalize your experience.
• Payment Information: We securely process payment details for course enrollment, handled by trusted payment processors.
• Usage Data: We track how you interact with our platform, including pages visited, courses accessed, progress tracking, and time spent on materials.
• Communication Data: We retain records of emails, messages, and inquiries you send to us regarding our courses or services.
• Device Information: We collect information about your device, browser type, operating system, and IP address to ensure compatibility and security.
• Cookies and Analytics: We use cookies and similar technologies to enhance your browsing experience and understand user behavior patterns.

How We Use Your Information

We use the information we collect for legitimate business purposes aligned with our mission to support your personal development journey:

• Course Delivery: We use your information to enroll you in courses, track progress, and provide educational content on confidence building, goal setting, and positive habit development.
• Personalization: We tailor course recommendations and content based on your goals and learning preferences to maximize your personal growth potential.
• Communication: We contact you about course updates, new offerings, and important account information through email or phone.
• Service Improvement: We analyze usage patterns to enhance our platform, improve course quality, and develop new resources for self-discovery.
• Support: We use your information to provide customer support, respond to inquiries, and address concerns about your learning experience.
• Legal Compliance: We process data to comply with legal obligations and protect against fraudulent activity.
• Marketing: With your consent, we send information about new courses, promotions, and educational resources that align with your interests.

Your Privacy Rights

We respect your autonomy over your personal information. Depending on your location, you may have the following rights regarding your data:

• Access: You can request a copy of all personal information we hold about you at any time.
• Correction: You can request that we correct any inaccurate or incomplete information in your profile.
• Deletion: You can request deletion of your personal data, subject to legal retention requirements.
• Restriction: You can request that we limit how we process your information in certain circumstances.
• Portability: You can request your data in a portable format to transfer to another service provider.
• Withdraw Consent: You can withdraw consent for marketing communications at any time by unsubscribing or contacting us directly.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences and track your activity. Essential cookies are necessary for our website to function properly, while optional cookies improve usability and analytics. You can control cookie preferences through your browser settings, though disabling certain cookies may limit functionality. We also use analytics tools to understand how visitors interact with our courses and content, helping us optimize the learning experience for personal growth and self-discovery. These technologies help us measure effectiveness of our educational resources and identify areas for improvement in our confidence-building and goal-setting courses.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our platform uses industry-standard encryption, secure servers, and regular security audits. However, no security system is completely impenetrable. While we work diligently to protect your data, we cannot guarantee absolute security. We recommend using strong passwords, keeping your account information confidential, and being cautious about sharing sensitive details. If you believe your information has been compromised, contact us immediately so we can take appropriate action to protect your account and privacy.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is typically retained while your account is active. We may retain certain data longer if required by law or if necessary for legitimate business purposes such as resolving disputes or maintaining records. Once data is no longer needed, we securely delete or anonymize it. If you request deletion of your account, we will remove your personal information within a reasonable timeframe, except where we are legally required to retain it.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the date at the top of this policy and, where appropriate, providing additional notice. Your continued use of our services following any updates constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your personal information and support your personal growth journey.